About Us

Why we have our award-winning title

We are so proud of all the awards we have won! None of us expected to have to battle a pandemic in 2020 but we have pulled through and come out better then ever.

Take a look at the awards we have won in 2021 so far:

The Shortyz Awards - Best OTA / Online Accommodation Booking Platform
We are recognised as the for our Homes for NHS initiative - We couldn't have done it without everyone who partnered with us for this journey and we look forward to seeing where TrustedStays takes us!

Shortyz Awards

Take a look at the awards we won in 2020:

Builtworld Digital Real Estate Week - Innovation Contest for Market and Transactions

We are recognised as the 2020 European Innovation PropTech winner at Digital Real Estate Week for the work we have done on Hospiria and UnderTheDoormat.

Builtworld Awards

AltoVita Corporate Home Awards - Best Property Management Company EMEA and Best Demonstration of Duty of Care

Here at UnderTheDoormat we work with an exclusive combination of more than 40 platforms that drive a unique combination of short and mid lets for our homeowners. Our team of experts are constantly on hand to make sure all our homes are gaining as much coverage as possible, to drive bookings! When it was clear the short term tourist bookings we impacted by Covid, we launched our properties on other platforms to enhance and change the mix to more mid let bookings (3-6 months), which helped improve occupancy and income for owners.

AltoVita Awards

Travolution - Best for Staying

By providing a 5* service, as you would expect in a luxury hotel, we make sure our central London homes are of a high quality we even include a welcome pack full of goodies. Before any guests arrive we make sure we have all the information we can, so that we can make their stay as relaxed as possible. From the moment they make their booking, they can be sure the home will be as described and professionally cleaned. They also receive hotel-quality linens and towels for their stay as well as luxury toiletries. We have recently introduced our 10 Point Hygiene Promise to give guests and homeowners confidence in homestays in the post-Covid world. On top of that, we also were awarded the Good to Go accreditation from Visit England.

During the COVID crisis, we initiated and set up NHSHomes.co.uk (now TrustedStays) generating nationwide coverage and collaboration from 30 partners across our industry. We offered our empty homes to NHS workers for free. In total more than £20m of accommodation was donated. We had wonderful and moving feedback from so many of our NHS guests and it made us enormously proud to help where we could to make the situation easier for our NHS heroes!

Travolution Awards