Guest Experience Executive
A company really is only as good as its people; and fortunately, we have some of the best and brightest
UnderTheDoormat Group began with founder and CEO, Merilee Karr, in 2014. Since then we’ve been lucky enough to attract a wealth of talent in property and hospitality to build our current team.
We’re still growing, so if you’re interested in joining the team you can get in touch below.
Merilee founded UnderTheDoormat after 13 years with Shell, including periods as Global Strategy Manager and Global Retail Maintenance Manager at Shell.
It was her experience during her travels for the company – and the many places she stayed at – that created her desire to make a difference to the homestay sector: to give travellers access to the home comforts they craved with peace of mind that comes from professional service.
Merilee’s passion for professionalising the sector led to her being elected as the Founding Chair of the industry body, the Short Term Accommodation Association.
She is a regular commentator in the media and at events, and leads the industry’s engagement with local and national governments.
Richard joined UnderTheDoormat from Centrica, where he was Director of Reputation. With a history in business consulting, communication, analytics and research, he oversees the London Operation at UnderTheDoormat and the company’s Marketing & Distribution arm.
Richard has also represented UnderTheDoormat on the radio and once even made it to the BBC Breakfast Sofa.
Having originally trained as a Chartered Accountant at PwC, Jonny has 25 years’ experience of working in CFO roles. He joined UnderTheDoormat as CFO in November 2019 and manages our finance and accounting function, forecasting and shareholder reporting.
Michael has served at the executive level of a variety of SaaS technology, marketing, lead generation and digital publishing companies. He has extensive experience working with both global and domestic companies scaling revenues, organisational design, marketing, and capital development. His background spans a variety of business verticals including eCommerce, sales, technology, M&A, and finance, working with companies ranging from early stage to multi-billion in annual revenue.
Hannah joined UnderTheDoormat in 2018 and brings with her 15 years’ experience in the banking and insurance sector where she held various HR and project management positions, most latterly with the NatWest Group. Hannah is responsible for managing the day-to-day corporate operations of UnderTheDoormat to ensure optimum business efficiency.
Josef has been in hospitality since school, learning and developing skills in all areas including restaurant, kitchen and hotels. He began his career in France with Accorhotel and pursued his career in luxury hospitality, leading teams in different countries such as Australia, New Zealand and Vietnam, before joining Raymond Blanc at Le Manoir aux Quatre Saisons in Oxfordshire. Josef joined the team in 2021 and is responsible for delivering a 5* guest experience.
Are you passionate about travel, property and hospitality? Do you have the entrepreneurial mindset and desire to grow a business?
If so, there could be a perfect role for you with UnderTheDoormat.
A career with UnderTheDoormat brings with it the opportunity to learn a wide range of skills quickly, shape the future of the company and grow your career as we grow the business. In addition to this we offer a number of benefits including special discounted stays for friends & family.
Please feel free to browse the vacancies below or send a covering letter and CV to firstname.lastname@example.org
We look forward to hearing from you!
Guest Experience Executive
Guest Experience Manager
Guest Sales, Hospiria
Partner Sales & Success, Hospiria
Platforms Specialist, Hospiria
Distribution and Revenue Manager, Hospiria
Guest Relations Team (GRT)
Homeowner Orientation Team (HOT)
Guest Experience Internship
Competitive package & bonus
Employee Share Scheme (EMI)
Buy / sell holiday
Referral Bonuses for homeowners and team members
Annual charity day
Quarterly team socials