Zen By The Water
london
Home comforts
Niggles of personality
No smoking/vaping, pets or parties. As part of the building's efforts to be as sustainable as possible, this home features an eco boiler which may not run as piping hot as some may be used to, but it goes a long way in saving the planet! To rent this property, the minimum age requirement is 21-years old. Although we always endeavour for accuracy, there may be rare occasions where the listing photography and description do not provide an exact representation of the home’s amenities.
Hosting by Veeve
We will personally welcome you on arrival, help you settle in, and share local recommendations. The home will be professionally cleaned with hotel-quality linens and towels, and we provide complimentary weekly linen changes for longer stays.
For your security and comfort, we ask all guests to complete a pre-check-in form and provide official photographic ID prior to arrival.
Our standard check in time is between 15:00 and 21:00. Please get in touch if you’d like to request a check-in outside of these hours. For check ins between 21:00 - 23:00 there will be an additional fee. Baby cot and highchair are also available to be hired. We look forward to welcoming you!
Location
Check in/out Times
Our standard check-in time is 15:00 – 20:00. All of our check-ins are done in person with one of our friendly greeters who will meet you at the property, so we ask that you let us know your planned arrival time in advance. Check-in instructions and details will be provided 2 days before your arrival.
If you would like a check-in after 20:00 please let us know and this can be arranged for a small fee.
Our standard check-out time is 10:00. Late check-out are subject to availability and additional fees.
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Cancellation Policy
Full refund (less 5% processing fee) when cancelling at least 14 days before check-in, 50% refund if cancelling less than 14 days before check-in. Cancellations due to serious illness, bereavement or government restrictions (COVID-19 or otherwise), will receive a full refund (less 5% processing fee) when cancelling at least 5 days before check-in, 50% refund if cancelling less than 5 days before check-in.
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Please review the Terms and Conditions that apply here.
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