Industry

UnderTheDoormat – an award-winning short let company

UnderTheDoormat team is honoured and proud of all the awards we have won this year! Our resilience, hard work and passion for delivering an excellent customer experience motivated us to go above and beyond, actions which were rewarded by important awards.

Best Pandemic Pivot at the Travolution Awards

A picture of the team at the award ceremony

We were over the moon to hear that we were shortlisted for 4 awards at the Travolution Awards: Best for Domestic, Best for Staying, Best Pandemic Pivot and last but not least, we are just as excited for our sister brand Hospiria which was shortlisted for the Best Technology Product only one year after it was launched. As a result of our resilience and willing to help our NHS heroes, UnderTheDoormat won "Best Pandemic Pivot" at the Travolution Awards. Our initiative to provide key workers with free accommodation throughout the Pandemic developed into TrustedStays which gives property owners and managers the opportunity to enter the corporate market worth 8 billion dollars.

Best Hospitality Operator Company - Europe at the Global Corporate Home Awards

A picture of the award winners

At UnderTheDoormat, we want to provide guests with all the comforts of a home with the quality of a hotel. Every home in our portfolio is carefully handpicked to satisfy our standards. We are strong believers that the difference is in the detail, from fluffy towels to ethically sourced chocolates on arrival. Our homes were rewarded with Booking.com important Travelers Review Award for 2021. We're also proud that we won the Best Hospitality Operator Company -- Europe at the Global Corporate Home Awards thanks to our consistency in providing an impeccable experience and our work on professionalising the short-term rentals industry. We were also shortlisted for the Best Work-from-Anywhere home award for the lovely 3 Sloane Gardens.

Despite the travel restrictions, our boutique aparthotel has experienced a high number of guests who were very satisfied not only with the modern, bright, and impeccable flats, but also with our on-hand manager Melissa's kind and welcoming smile when they arrived.

UnderTheDoormat at the Short-Stay Summit 2021

A picture of the Short Stay Summit

October 2021 was full of great news for us! UnderTheDoormat Group exhibited at the Short Stay Summit, an event organised by the UK Short-Term Accommodation Association and our team was thrilled to see people's interest in our products and services: UnderTheDoormat, Hospiria and TrustedStays (in partnership with STAA and UKAA).

Hospiria, our brand sister, had its first exhibit at the Short Stay Summit. Visitors were very interested in our property management system and how it can help users increase the occupancy rate, maximise revenue, and help operations management.

Rapid Response Award at Estate Gazette (EG)TechAwards

A picture opf the winner announcement

In the same week, we were thrilled to hear that Homes for NHS won the Rapid Response Award at the EGTechAwards. During the COVID crisis, we initiated and set up Homes for NHS which developed into TrustedStays, generating nationwide coverage and collaboration from 30+ partners across our industry. We were humbled by the wonderful feedback from many of our NHS heroes.

Covid-19 support initiative of the year at the Business Travel People Awards

The award winners posing with their award

The same week, we won The Covid-19 support initiative of the year at the Business Travel People Award.

Just another great reflection on all the hard work that went into the initiative. It was great to see the industry pull together, show their support and now see it evolve into TrustedStays.

The Shortyz Awards -- Best OTA/ Online Accommodation Booking Platforms

A picture of the award annoucement

The Shortyz awards come around every year and we are always so thrilled to be involved! It is great to be recognised as Best OTA, as we continue to work hard to produce a great quality of service at lovely homes around the UK. As we develop, we will continue to bring your properties of all kinds, so that there is something for everyone! This would not have happened without our amazing team, all the hard work and passion to offer the best hospitality experience to our guests! See for yourself -- UnderTheDoormat.com

Thank you!